At incentaHEALTH, we make HEALTH rewarding. Since 2003 we have been helping individuals achieve and maintain good health through daily coaching on healthy eating and active living.

Members receive the following:

• Daily health coaching via email, text message or app
• Daily exercise plans from Personal Trainers with workout videos and audio guides
• Daily meal plans from a Registered Dietitian (Regular, Vegetarian, Gluten-Free options)
• Unlimited access to Health Coaches by phone or email
• Wellness kit with Smart Scale ($129 value) for Healthy Selfie progress tracking
• Cash for weight loss every 90 days
• Guided meditations
• Sync activity trackers
• Monthly HEALTHpoints drawing
• Challenges
• And more

Through weighing in with an incentaHEALTH HEALTHspot scale at home or at a community kiosk, members can visually track their progress. Quarterly weight improvement enables participants to earn cash rewards.

The incentaHEALTH program is being offered at no cost to a select number of Jeffco employees. Contact [email protected] to determine your eligibility.

Contact [email protected] to determine your eligibility. Upon qualification, you will receive a group password. Click ‘Join Now’ and enroll online or by downloading the incentaHEALTH app.

• Join: Contact [email protected] to determine your eligibility. Upon qualification, you will receive a group password. Click ‘Join Now’ and enroll online or by downloading the incentaHEALTH app.
• Coach: Eat healthy and be active with the support of daily coaching and app access. Includes 6 daily meal suggestions from a Registered Dietitian, exercise plans, videos and audio guides from a Trainer, a weekly grocery list, access to coaches and more.
• Healthy Selfie Progress Tracking: Track your progress with private, photographed weigh-ins at home with the incentaHEALTH Smart Scale or a community HEALTHspot Kiosk. See yourself transform with your private Healthy Selfie photo gallery. Your Healthy Selfie is used to track your progress and earn you rewards for weight improvement! Weigh in at least once every 90 days for the chance at cash rewards.
• Reward: Earn cash rewards for achieving and maintaining a healthy weight every 90 days. See the cash rewards section for more information.
• Achieve: Utilize the additional features like guided meditations, activity tracker syncing, daily quizzes, health journal, challenges, HEALTHpoints and more to help you achieve your health goals.

Click the reset username or reset password link in the app or online. You can also contact a Health Coach at 800-694-0352 (Monday-Friday, 8:00am-5:00pm) and we can confirm your password with you this way. For security reasons, we cannot provide your password to you via email. Remember, your password is case sensitive.

The incentaHEALTH app puts the resources for better health at your fingertips. The health tips, exercise plans, meal ideas, meditations and more are available immediately in the app. You will receive one email per day. If daily emails are too much, you can select to receive the weekly emails by adjusting your profile settings. If you choose the text message option, you can receive up to three text messages daily, depending on your personal preferences, that correspond to a messaging theme (General, Nutrition, and Exercise). Each text message will be sent at the time specified by the member. You will never be sent an unsolicited email; all of your information will be kept strictly confidential. The only emails you receive will be from the incentaHEALTH team.

You can earn HEALTHpoints by engaging in the program. Tasks like weighing-in, opening your emails and syncing an activity tracker will earn you points. Look under the HEALTHpoints section in the app or online to see what activities will earn you points and what prize drawings your membership offers.

We offer a wide variety of challenges. Login to your account to see what challenges are offered with your membership.

All memberships have access to our Challenge-A-Friend custom challenge feature. It allows you to create your own custom challenges. Select the challenge type (Weight loss %, Weight Loss lbs, HEALTHpoints total, Steps Daily Average, Steps Total), the challenge time frame and the prize type. Invite friends, family and coworkers to join the challenge. You set the rules and prizes.

Your group or organization may offer additional challenges with opportunities to win prizes. We offer Team Challenges, Individual Challenges and Seasonal Challenges. Challenge options may include weight loss, HEALTHpoints, physical activity, and more. Log-in to your account to see what challenges are offered or outreach [email protected] for more information.

At incentaHEALTH we want to make the healthy choice, the easy choice. Our meal ideas focus on giving you the tools to build a healthier plate and consume the appropriate portions. We don’t believe in restrictive diets or calorie counting. Our exercise plans are a combination of cardio and strength training. These plans can be tailored to your fitness level and for home or gym. Our goal is to help you develop healthy habits that will last a lifetime and we want to reward you along the way.

You can track your progress by weighing in on an incentaHEALTH HEALTHspot Scale or Kiosk found in the community or workplace.

You can weigh in as frequently as you like. To be eligible for cash rewards, you must weigh in at least once every 90 days on an incentaHEALTH HEALTHspot Scale or Kiosk.

The incentaHEALTH Smart Scale allows you to visually track your progress at home and earn rewards!

• Log in to your account in the incentaHEALTH app.
• Click the Weigh-In button.
• Bluetooth must be enabled on your phone; no pairing is necessary. You may also be prompted to allow camera access.
• Position the phone so you take a full-length photograph (face and feet).
• Step on the scale and smile! The Smart Scale must be placed on a hard surface (no carpet) to get an accurate weight reading.

We warrant the original purchaser that your incentaHEALTH Smart Scale shall be free from defects in materials and workmanship under normal use for a period of one year from the date of purchase. To request a replacement product covered under the warranty policy, contact [email protected] or 800-694-0352.

Weigh-ins have to be performed on an incentaHEALTH HEALTHspot Scale or Kiosk in your community or workplace. These weigh-ins snap a Healthy Selfie weigh-in photograph, sync with your incentaHEALTH account and may earn you cash rewards. Some accounts may allow manual weight tracking entries, but these do not earn you cash rewards.

Your Healthy Selfies and weight measurements are saved on your own private dashboard and not shared externally. You have the option to share your weigh-in photographs and data to social media. A Health Coach will audit and view all weigh-ins prior to generating cash rewards to ensure members have proper weight readings and did not artificially influence their weight to create an inaccurate weight reading as per our User Agreement.

If you don’t weigh in before a weigh-in deadline, you will simply not be eligible to receive a reward that quarter. Since you have the entire three-month quarter to complete a weigh-in, your weigh-in deadlines are not flexible and no extensions will be offered. If you do not weigh in during a quarter, your status in the program will not change in any way and you will not miss out on any rewards in future quarters. Your remaining weigh-in deadline dates will remain the same and if you are eligible for a cash reward based on your weight improvement, you will still be able to weigh in during following quarters to qualify for rewards.

The quarterly weigh-in deadlines are based off the starting date of the program and cannot be changed. If you would like to restart your emails from day 1 you can do so by logging into your incentaHEALTH account and selecting “Manage Profile” and then “Program Preferences.” Here you will see your “Program Day Counter.” If you set this to “Not Started” and then hit “Continue” your daily emails will begin from day 1 at the start of next week. If you would like to redo your baseline weight for any reason, you can contact the health coaches directly at [email protected] for assistance.

Cash rewards are distributed quarterly and will be awarded to members who achieve weight improvement according to the structure below. Members must begin the program with a BMI of 25 or greater to earn cash rewards for weight improvement.

% of Weight Improvement and Quarterly Cash Rewards

• 5% = $15
• 10% = $30
• 15% = $45
• 20% = $75
• 25% = $105
• 30% = $150

Rewards are distributed quarterly, based on your individual start date in the program. You can view your weigh-in calendar on your account. Members who earn cash rewards will receive instructions on how to claim their reward by email, app, or text. You can also access this information on your account below the cash reward pyramid. There is the option to receive a virtual or physical card. If/when rewards are earned in subsequent quarters, a new digital reward will be generated and you will be notified accordingly.

Your reward card link and PIN can be found on your account and in the notification email. Click the unique reward card link from your email or the ‘Manage Rewards’ button on your account. You will be prompted to enter your PIN. Click on the link displayed under “Redemption Instructions” to select your reward. This is where you can choose between a digital or physical reward card. A reward must be claimed in 90 days. All rewards expire within 6 months of being generated. A video of this process can be accessed here.

You will be given a reward card number with a CVV and expiration date. You can manually enter this card for any online purchases or print-off and bring it to a physical store where they can manually enter your card information.

Your physical card, if selected as preference, should arrive in the mail in 7-14 business days. You will receive a confirmation email from our card vendor once your card has been mailed out.

Call Online Rewards at 1-877-325-8444. A representative is available from 8am-6pm CT.

Click on your unique reward card link from your email, or the ‘Manage Rewards’ button on your account under the reward pyramid. You will be prompted to enter your PIN. After entering your PIN, you’ll be sent a verification code to the email you provided when you selected your reward preference. After entering the verification code, you’ll be able to view your card information, card balance, and transactions.

A reward must be claimed in 90 days. All rewards expire after 6 months from issue date.

There is no way to combine your rewards. A new digital reward will be generated every quarter you earn a reward. You can create a Digital Wallet to have all your rewards and balances available in one place.

If weight improvement has been achieved and your starting BMI is 25 or greater, a member is eligible to receive a cash reward based on the amount of weight improvement. If weight is kept off, cash rewards can be received quarterly up to one year after program enrollment. If some or all of the weight is regained between weigh-ins, the cash reward will be reduced or eliminated in line with the reward structure goals. At the end of 12 months, the member’s baseline weight is re-calculated and the incentive structure starts over with the new baseline weight for the program year. If the member’s starting BMI is still greater than or equal to 25, the member may still receive rewards for another year in the program for achieving weight improvement.